Hawthorn Road - Case Study

Hugh and Patricia Dunn used to operate their engineering business from self-built premises in Castle Donington. However, some 20 years ago the company relocated back to Northern Ireland where Hugh and his family live, leaving the units unoccupied.

Richard Sutton first met Hugh when he was purchasing the site and they instantly hit it off. Hugh built three units and instructed NG to let two out – and eventually manage all three. The three units totalled around 12,000 sq ft.

NG’s Richard Brown has joined Richard Sutton to become Hugh’s eyes and ears, making sure the units stay fully let and that if any issues arise they are dealt with swiftly and professionally.

Richard Sutton said:

“For NG it’s a trust thing; it’s great for our clients to have this degree of faith in our ability to get the job done for them in the right way. It’s an added motivation if one were needed to make sure the job is done well and is a real endorsement of what the NG team can deliver.

Hugh Dunn said:

“We have dealt with Richard Sutton for over 20 years and with Richard Brown since moving to NG; and over the years we have learnt to trust their total professionalism and sound advice all done with the personal touch. Our relationship has developed and is based on mutual trust.

“The most impressive element of NG is their ability to give a totally professional and personal service that serves not just us as the property owners, but the tenants which results in a win-win that’s all too rare in today’s business culture.

“We had the good fortune early on to discover Richard Sutton and NG shortly after developing the properties at Castle Donington which has made the property management very straightforward. They have consistently provided sound advice professional lettings and first-class property management. We have had a very long and productive relationship. NG have always given us a highly professional service at sensible costs that we value and would not consider any changes. If it ain’t broken, don’t try to fix it.

“In short: NG provide property lettings and management solutions without hassle – what more could we want?

“We would highly recommended NG to anyone wanting a professional property letting and management company that has stood the test of even troubled times.”

Discover more ways we can help:

Get in touch